Terms and conditions of use CYCLON Store
1. DEFINITIVE ELEMENTS
The general terms and conditions set forth below shall apply to all sales of goods and services by CYCLON TECH SRL (“CYCLON”), through the virtual store www.cyclon.ro/magazin to the Buyer and may be modified at any time by CYCLON.
Thus, the following terms shall mean:
Buyer – natural person / legal person or other legal entity that issues an Order.
Seller – the commercial company CYCLON TECH SRL, having its registered office in Brăila, str. Școlilor no. 28, bl. D2, registration number with the Trade Register: J09/1144/1994, CIF RO6008500.
Goods and Services – any product or service, including the documents and services mentioned in the Order, to be provided by the Seller to the Buyer.
Order – an electronic document that occurs as a form of communication between the Seller and the Buyer by which the Seller agrees to deliver the Goods and Services and the Buyer agrees to receive these Goods and Services and to make payment for them.
Contract – an Order confirmed by the Seller.
Specifications – all specifications and/or descriptions of the Goods and Services as specified in the Order.
The general terms and conditions set forth below shall apply to all sales of goods and services by CYCLON TECH SRL (“CYCLON”), through the virtual store www.cyclon.ro/magazin to the Buyer and may be modified at any time by CYCLON.
Thus, the following terms shall mean:
Buyer – natural person / legal person or other legal entity that issues an Order.
Seller – the commercial company CYCLON TECH SRL, having its registered office in Brăila, str. Școlilor no. 28, bl. D2, registration number with the Trade Register: J09/1144/1994, CIF RO6008500.
Goods and Services – any product or service, including the documents and services mentioned in the Order, to be provided by the Seller to the Buyer.
Order – an electronic document that occurs as a form of communication between the Seller and the Buyer by which the Seller agrees to deliver the Goods and Services and the Buyer agrees to receive these Goods and Services and to make payment for them.
Contract – an Order confirmed by the Seller.
Specifications – all specifications and/or descriptions of the Goods and Services as specified in the Order.
2. CONTRACTUAL DOCUMENTS
By placing an electronic or telephone Order on the aforementioned website, the Buyer agrees to the form of communication (telephone or e-mail) through which the Seller conducts its operations.
The Order will be composed of the following documents, in order of importance:
By placing an electronic or telephone Order on the aforementioned website, the Buyer agrees to the form of communication (telephone or e-mail) through which the Seller conducts its operations.
The Order will be composed of the following documents, in order of importance:
a. Order (together with clear mentions of delivery and billing dates) and its specific conditions
b. Buyer’s Specifications (where applicable)
c. Terms and Conditions
b. Buyer’s Specifications (where applicable)
c. Terms and Conditions
If the Seller confirms the Order, this will imply full acceptance of the terms of the Order. Acceptance of the Order by the Seller is considered complete when there is a verbal (telephone) or electronic (e-mail) confirmation from the Seller to the Buyer, without requiring a confirmation of receipt from the latter. The Seller does not consider an unconfirmed order to have the value of a Contract at any time.
The Order confirmation is made by telephone or electronically (e-mail).
The prices of the products in the order are valid for 5 business days from the date of registration of the order.
The general terms and conditions of sale will form the basis of the Contract thus concluded, supplemented by the Warranty Certificate issued by the Seller or one of its suppliers.
The Order confirmation is made by telephone or electronically (e-mail).
The prices of the products in the order are valid for 5 business days from the date of registration of the order.
The general terms and conditions of sale will form the basis of the Contract thus concluded, supplemented by the Warranty Certificate issued by the Seller or one of its suppliers.
3. EXTENSION OF THE SELLER'S OBLIGATIONS
a. The Seller will use its professional and technical knowledge to achieve the result stipulated in the Order and will deliver the Goods and Services that meet the Buyer's requirements, needs and specifications;
a. The Seller will use its professional and technical knowledge to achieve the result stipulated in the Order and will deliver the Goods and Services that meet the Buyer's requirements, needs and specifications;
b. The information presented on the Seller's websites is informative and may be modified by the Seller without prior notice. Also, for reasons related to space and coherence of the information structure, product descriptions may be incomplete, but the Seller makes efforts to present the most relevant information, so that the product is used within the parameters for which it was purchased;
c. Communication with the store - can be done by interacting with it, posting opinions regarding the products or communicating through the address mentioned in the "contact" section. Opinions or addresses containing insults or inappropriate language will be excluded from the site or ignored. The Seller has the freedom to manage the information received without having to justify this.
4. ASSIGNMENT AND SUBCONTRACTING
The Seller may assign and/or subcontract a third party for services related to the fulfillment of the order, with the Buyer's information, without the Buyer's consent being required. The Seller will always be responsible to the Buyer for all contractual obligations.
The Seller may assign and/or subcontract a third party for services related to the fulfillment of the order, with the Buyer's information, without the Buyer's consent being required. The Seller will always be responsible to the Buyer for all contractual obligations.
5. INTELLECTUAL AND INDUSTRIAL PROPERTY RIGHTS (IPR)
The Buyer understands the intellectual property rights and will not disclose to a third party or make public (on the internet or in the media) any of the information received from the Seller.
The Buyer understands the intellectual property rights and will not disclose to a third party or make public (on the internet or in the media) any of the information received from the Seller.
Also, the name of the site as well as the graphic signs are registered trademarks owned by CYCLON and cannot be taken over, copied or used without the written consent of the owner.
6. CONFIDENTIALITY – ADVERTISING
Information of any kind provided by the Buyer to the Seller will remain the property of the Seller. They may only be used for the execution of the contract/Order and may only be disclosed with the Seller's written consent and after obtaining a confidentiality commitment from the recipient.
Information of any kind provided by the Buyer to the Seller will remain the property of the Seller. They may only be used for the execution of the contract/Order and may only be disclosed with the Seller's written consent and after obtaining a confidentiality commitment from the recipient.
No public statement, promotion, press release or any other form of disclosure to third parties will be made by the Buyer regarding the order without the prior written consent of the Seller.
CYCLON messages are transmitted via the official website. Thus, the confidentiality and security of the information are ensured.
CYCLON messages are transmitted via the official website. Thus, the confidentiality and security of the information are ensured.
By transmitting information or materials via this website, you provide the Seller with unrestricted and irrevocable access to them, the right to use, reproduce, display, modify, transmit and distribute these materials or information. You also agree that the Seller may freely use, in its own interest, these ideas, concepts, know-how or techniques that you have sent us via the website www.cyclon.ro. CYCLON TECH SRL will not be subject to obligations regarding the confidentiality of the information sent, unless the legislation in force provides other specifications in this regard.
7. PENALTIES
If the delivery and/or start-up deadlines of the Order cannot be met, the Seller is obliged to notify the Buyer of the estimated deadline for completion of the delivery. The Buyer shall have the right to claim additional damages from the Seller, when permitted by law, in the event of the total or partial failure by the Seller to perform the Contract in accordance with the established deadlines.
If the delivery and/or start-up deadlines of the Order cannot be met, the Seller is obliged to notify the Buyer of the estimated deadline for completion of the delivery. The Buyer shall have the right to claim additional damages from the Seller, when permitted by law, in the event of the total or partial failure by the Seller to perform the Contract in accordance with the established deadlines.
If the Buyer is at fault for delaying payment for the goods within the deadline set in the invoice issued by the Seller, he is obliged to pay a penalty of 0.5% per day of the amount due.
If the Seller receives erroneous information related to the invoicing or delivery of the products, a new deadline for fulfilling the order will be established, falling within 3 business days.
8. INVOICING – PAYMENTS
The prices of products and services displayed on the website www.cyclon.ro include VAT according to the law in force.
The prices of products and services displayed on the website www.cyclon.ro include VAT according to the law in force.
The price, payment method and payment term are specified in the Order. The Seller will issue an invoice to the Buyer for the Goods and Services delivered, the Buyer's obligation being to provide all the information necessary for issuing the invoice according to the law in force.
The Seller CYCLON will send the Buyer an invoice related to the Order as well as for any other payments related to the Order exclusively in electronic format, by adding the invoice to the Buyer's Account or by e-mail, to the e-mail address specified by the Buyer in his Account.
For correct communication of the invoice related to the Order, the Buyer is obliged to update the data in his Account whenever necessary and to access the information and documents related to each Order, existing in the Account.
Through this communication method, the Buyer, by accessing his Account on www.cyclon.ro/magazin, will have a record of the invoices issued by CYCLON, being able to save and archive them at any time and in any way he wishes.
By sending the Order, the Buyer expresses his agreement to receive the invoices in electronic format by adding them by CYCLON to the customer Account or by electronic mail, to the e-mail address mentioned in his Account.
If this information is unavailable for 48 hours in the customer account, please notify us of this issue at the following e-mail address: contact@cyclon.ro.
9. RISKS AND RESPONSIBILITIES
a. Delivery
The Seller undertakes to ship the Goods and Services by door-to-door courier system to the Buyer or to the CYCLON showroom, according to the Customer's option.
The Seller undertakes to ship the Goods and Services by door-to-door courier system to the Buyer or to the CYCLON showroom, according to the Customer's option.
b. Transport - Packaging
Unless otherwise agreed by the Seller and the Buyer, the Seller discharges itself of the risks and responsibilities associated with the Goods and Services upon their delivery to the internal courier company with which the Seller collaborates or to the Buyer's representative.
Unless otherwise agreed by the Seller and the Buyer, the Seller discharges itself of the risks and responsibilities associated with the Goods and Services upon their delivery to the internal courier company with which the Seller collaborates or to the Buyer's representative.
The Seller will ensure the appropriate packaging of the Goods and Services and will ensure the transmission of the accompanying documents.
The Seller will deliver the Goods and Services on the territory of Romania.
The Seller will deliver the Goods and Services on the territory of Romania.
10. ACCEPTANCE
Acceptance will be made when the Goods and Services comply with the technical characteristics specified in the Order. If the Buyer discovers that the Products delivered or the Services provided do not comply with the technical specifications, then the Seller will bring the Products and Services into compliance. Also, for products sold and delivered by CYCLON (CYCLON TECH SRL) the Buyer benefits from the return of the products within 30 days.
Acceptance will be made when the Goods and Services comply with the technical characteristics specified in the Order. If the Buyer discovers that the Products delivered or the Services provided do not comply with the technical specifications, then the Seller will bring the Products and Services into compliance. Also, for products sold and delivered by CYCLON (CYCLON TECH SRL) the Buyer benefits from the return of the products within 30 days.
11. WARRANTIES
All products sold by the website www.cyclon.ro/magazin, benefit from warranty conditions in accordance with the legislation in force and the commercial policies of the manufacturers. The products are new, in original packaging and come from sources authorized by each manufacturer.
All products sold by the website www.cyclon.ro/magazin, benefit from warranty conditions in accordance with the legislation in force and the commercial policies of the manufacturers. The products are new, in original packaging and come from sources authorized by each manufacturer.
In the case of products sold and delivered by CYCLON, the warranty certificates are issued by CYCLON.
For products in the Order that benefit from a warranty based on warranty certificates issued by CYCLON, CYCLON will send these warranty certificates to the Buyer exclusively in electronic format, by electronic mail, to the e-mail address specified by the Buyer in his Account.
For a correct communication of the warranty certificate related to the product in the Order, the Buyer is obliged to update the data in his Account whenever necessary and to access the information and documents related to each Order, existing in the Account.
The product claimed to be defective during the warranty period must be returned to the CYCLON Seller's headquarters, which will take care of the repair of the defect.
The lack of a product warranty certificate must be reported within a maximum of 48 hours from receipt of the goods at contact@cyclon.ro. Any subsequent notification will not be taken into account.
12. TRANSFER OF PROPERTY
The ownership of the Goods and Services will be transferred upon delivery, after payment by the Buyer at the location indicated in the order (meaning delivery – signing the receipt of the transport document provided by the courier or signing the receipt on the tax invoice in the case of deliveries made by the Seller's staff). In the case of delivery by courier, the latter is not authorized by the Seller to allow the Buyer to open the packages before signing for delivery, but only after signing for delivery and paying their possible equivalent, with the exception of the service "Opening the package upon delivery".
The ownership of the Goods and Services will be transferred upon delivery, after payment by the Buyer at the location indicated in the order (meaning delivery – signing the receipt of the transport document provided by the courier or signing the receipt on the tax invoice in the case of deliveries made by the Seller's staff). In the case of delivery by courier, the latter is not authorized by the Seller to allow the Buyer to open the packages before signing for delivery, but only after signing for delivery and paying their possible equivalent, with the exception of the service "Opening the package upon delivery".
13. LIABILITY
The Seller shall not be liable for any damages of any kind that the Buyer or any third party may suffer as a result of the Seller's performance of any of its obligations under the Order and for damages resulting from the use of the Goods and Services after delivery and in particular for the loss of the products.
The Seller shall be liable if its subcontractors and/or partners of any kind involved in the execution of the Order fail to fulfill any of the contractual obligations.
The Seller shall not be liable for any damages of any kind that the Buyer or any third party may suffer as a result of the Seller's performance of any of its obligations under the Order and for damages resulting from the use of the Goods and Services after delivery and in particular for the loss of the products.
The Seller shall be liable if its subcontractors and/or partners of any kind involved in the execution of the Order fail to fulfill any of the contractual obligations.
14. PROCESSING OF PERSONAL DATA
In accordance with the requirements of Law no. 677/2001 on the protection of individuals with regard to the processing of personal data and on the free movement of such data, as amended and supplemented, CYCLON is obliged to manage in a secure manner and only for the specified purposes, the personal data that you provide us with about yourself.
The purpose of data collection is: informing users / customers (Buyers) about the status of their account on www.cyclon.ro/magazin, informing users / customers about the evolution and status of orders, evaluation of products and services offered, commercial activities, promotion of products and services, marketing, advertising, media, administrative, development, market research, statistics, tracking and monitoring of sales and consumer behavior.
By filling in your data in the account creation and / or Order form, you declare that you unconditionally accept that your data personal data to be included in CYCLON's database and you expressly and unequivocally agree that all such personal data may be stored, used and processed without territorial and/or temporary limitation by CYCLON, its affiliates and collaborators for the performance and/or development by CYCLON, its affiliates and collaborators of activities such as, but not limited to, commercial activities, product and service promotion, marketing, advertising, media, administrative, development, market research, statistics, sales tracking and monitoring and consumer behavior. You also expressly and unequivocally agree that such personal data may be transferred (ceded) by CYCLON to its affiliates as well as to another entity/entities in the country or abroad.
By reading these Terms and Conditions, you have acknowledged that you are guaranteed the rights provided by law, namely the right to information, the right to access data, the right to intervention, the right to opposition, the right not to be subject to an individual decision, the right to address the courts in case of violation of your rights guaranteed by Law 677/2001 for the protection of individuals with regard to the processing of personal data and the free movement of such data. At the same time, you have the right to oppose the processing of your personal data and to request their total or partial deletion.
In accordance with the requirements of Law no. 677/2001 on the protection of individuals with regard to the processing of personal data and on the free movement of such data, as amended and supplemented, CYCLON is obliged to manage in a secure manner and only for the specified purposes, the personal data that you provide us with about yourself.
The purpose of data collection is: informing users / customers (Buyers) about the status of their account on www.cyclon.ro/magazin, informing users / customers about the evolution and status of orders, evaluation of products and services offered, commercial activities, promotion of products and services, marketing, advertising, media, administrative, development, market research, statistics, tracking and monitoring of sales and consumer behavior.
By filling in your data in the account creation and / or Order form, you declare that you unconditionally accept that your data personal data to be included in CYCLON's database and you expressly and unequivocally agree that all such personal data may be stored, used and processed without territorial and/or temporary limitation by CYCLON, its affiliates and collaborators for the performance and/or development by CYCLON, its affiliates and collaborators of activities such as, but not limited to, commercial activities, product and service promotion, marketing, advertising, media, administrative, development, market research, statistics, sales tracking and monitoring and consumer behavior. You also expressly and unequivocally agree that such personal data may be transferred (ceded) by CYCLON to its affiliates as well as to another entity/entities in the country or abroad.
By reading these Terms and Conditions, you have acknowledged that you are guaranteed the rights provided by law, namely the right to information, the right to access data, the right to intervention, the right to opposition, the right not to be subject to an individual decision, the right to address the courts in case of violation of your rights guaranteed by Law 677/2001 for the protection of individuals with regard to the processing of personal data and the free movement of such data. At the same time, you have the right to oppose the processing of your personal data and to request their total or partial deletion.
Thus, www.cyclon.ro/shop can notify users/customers about current offers through the weekly newsletter, and can send greetings, gift coupons or other special messages.
www.cyclon.ro/magazin does not promote SPAM.
Any user/client who has explicitly provided their email address on the website www.cyclon.ro/magazin may opt to have it deleted from our database.
The information you provide to us will be used for the purpose for which you provided it, to administer, support and evaluate our services and to prevent violations of security, the law and our contractual terms.
CYCLON may also provide your personal data to other companies with which it is in partnership, but only under a confidentiality commitment from them, guaranteeing that this data is kept safe and that the provision of this personal information is made in accordance with the legislation in force, as follows: service providers of marketing services, Courier, payment / banking services, telemarketing or other services, other companies with whom we can develop joint programs to offer our products and services on the market, insurers.
The information you provide to us will be used for the purpose for which you provided it, to administer, support and evaluate our services and to prevent violations of security, the law and our contractual terms.
CYCLON may also provide your personal data to other companies with which it is in partnership, but only under a confidentiality commitment from them, guaranteeing that this data is kept safe and that the provision of this personal information is made in accordance with the legislation in force, as follows: service providers of marketing services, Courier, payment / banking services, telemarketing or other services, other companies with whom we can develop joint programs to offer our products and services on the market, insurers.
Your personal information may also be provided to the Prosecutor's Office, the Police, the Courts and other competent state bodies, based on and within the limits of legal provisions and following expressly formulated requests.
15. FORCE MAJEURE
Neither party shall be liable for the failure to perform its contractual obligations if such failure is due to a force majeure event. Force majeure is an unforeseeable event, beyond the control of the parties and which cannot be avoided.
Neither party shall be liable for the failure to perform its contractual obligations if such failure is due to a force majeure event. Force majeure is an unforeseeable event, beyond the control of the parties and which cannot be avoided.
16. APPLICABLE LAW – JURISDICTION
This contract is subject to Romanian law. Any disputes arising between CYCLON and users / customers / buyers will be resolved amicably or, if this is not possible, the disputes will be resolved by the competent Romanian courts.
This contract is subject to Romanian law. Any disputes arising between CYCLON and users / customers / buyers will be resolved amicably or, if this is not possible, the disputes will be resolved by the competent Romanian courts.